Absenses and Cancellations (Applies to BEAMSVILLE STUDIO ONLY)

Absenses and Cancellations

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Absenses 

Make-up classes are an enrollment perk that allow you to add value to your investment and experience.  Please note the following guidelines & policies regarding make-up classes.  

If you know in advance you will miss a class (work conflict, vacation, appointment, illness) it is very much appreciated if you let Miss Corrie know as early as possible as this may allow someone else to use that space for a make up class. 

​If you or your child is unwell (fever, diarrhea, vomiting, skin sores or unexplained rash, thick green or yellow nasal discharge, general malaise or COVID-19 symptoms) the best place for you is at home where you can rest and recover.  If you are experiencing any COVID-19 related symptoms, please follow the current Ontario guidelines.  ​

When you miss a class, you may reach out to Miss Corrie for dates and times that are available for a make-up class or you can schedule directly via your my.kindermusik.com account under the Make Up Class tab. Alternatively, in most cases you may join your regularly scheduled class via Zoom instead. Please send a text or email to request the login information. 

· To be fair to all enrolled families, only one make-up class may be scheduled at a time

·  Make-up classes are usually available, but can not be guaranteed since class sizes are capped for safety and enjoyment.

·  Make-up classes can be used by siblings in the same family, even if the sibling is not currently enrolled in a class.  

·  Make-up classes are an enrollment perk. Once your enrollment ends, make-up classes can no longer be scheduled.

·  There are no make-ups for missed make-ups.  

·  It is not possible to make-up Level 4 & 5 classes due to the progressive nature of the lessons.  Arrangements can be made to recieve the missed week's home materials & activity sheets so that your child can complete these at home before the next scheduled class.

·  If you are absent for a Playdate/ Single Class experience you can pick up the take-home gifts from the studio by coordinating with Miss Corrie.  There are no make-ups or refunds for missed playdate experiences.

·  There are no refunds for absences from classes for any reason.   

·  If you have special circumstances or compassionate reasons, please reach out so we can work together for your unique situation.  

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Class Cancellations

· In the event that the studio is closed for any reason, affected classes will be notified via class email along with a post on our social media pages (Facebook and Instagram) 

· In general, the studio only closes for weather if local public schools are closed. Always use your own good judgement before heading out in wintry weather based on conditions where you live.

· It is the responsibility of the parent/ caregiver to ensure that they are aware of closures; Kindermusik With Miss Corrie will be diligent about informing families, but cannot be held responsible if the notifications are not seen. 

· In general, when the studio is closed and classes are cancelled, an extra class is added to the end of the session.  Full details will be provided to affected families.

**These policies apply to the Beamsville Studio** 

**St.Catharines classes are run through City programming and therefore the policies at that location are determined by the City**